Reclaiming Unfair Credit Card Charges
For years Credit Card companies made customers pay very high fees as their standard charges, for items such as going over your credit limit or making a late payment. These excessive fees have been ruled unjust, so if you have been charged any default fees, we can claim back these charges, together with the interest you are owed.
Why can you claim these fees back?
Back in 2006 the Office of Fair Trading deemed the fees being charged by Credit Card companies were simply too high and that they didn’t reflect the true cost of the service provided. As a result Credit card companies have been forced to reduce their fees to £12. If you have ever had fees from your credit card provider, even £12 fees since 2006, we can claim these back for you.
Can I claim?
If you’ve had late payment fees within the last 6 years then you may have a claim and we’d love to get your money back for you.
What do I need to do?
We just need your credit card number, and to speed things up, ideally your most recent credit card statement. Then we’ll get your full details and work out everything we can claim back for you, going back 6 years.
How long does a claim take?
Typically, a claim can take between 2 and 6 months depending on which credit card provider we are dealing with. However, we cannot guarnatee that these time frames will be met but we will make every effort to ensure that the providers comply with the Financial Ombudsman Service guidelines.
How much will I get back?
Every claim is different and depends on the level of charges you’ve been charged. We aim to recover all the default charges that have been applied to your account together with the interest calculated on them. You should note that some credit card providers are able to justify the £12.00 charge approved by the Office of Fair Trading. In these instances, we will aim to recover all default charges in excess of £12.00.
How much will it cost to claim back my credit card charges?
We don’t charge you a penny until we’ve reclaimed all your credit card default charges plus any interest. At that point we charge 25% of any settlement we’ve received. If we can’t reclaim anything for you, you don’t pay us a penny.